The City of Brampton is inviting residents to help shape the city’s next Multi-Year Accessibility Plan by sharing their experiences, ideas and concerns through a new public survey and consultation process.
City officials say community feedback from persons living with disabilities, caregivers and advocates will help guide priorities for Brampton’s 2027–2031 Multi-Year Accessibility Plan, which aims to improve accessibility across municipal programs, services and public spaces.
Under the Accessibility for Ontarians with Disabilities Act (AODA), municipalities are required to review and update accessibility plans every five years. Brampton’s current 2022–2026 accessibility plan expires at the end of this year.
The city says the next phase of planning will focus on identifying and removing barriers while improving equitable access and inclusion for residents and visitors.
Officials highlighted several accessibility improvements completed under the current plan, including upgrades to city facilities, expanded accessible programming, staff accessibility training and the installation of hearing loop technology at 27 locations across Brampton, including recreation centres, transit terminals, seniors’ centres, Service Brampton sites and City Hall.
When contacted about the initiative, Rowena Santos praised the city’s efforts to involve residents directly in shaping future accessibility priorities.
“Accessibility and inclusion must remain at the heart of city-building,” Santos said. “When residents with lived experience are invited to participate in decision-making, we create stronger, more compassionate communities that work better for everyone.”
She added that public engagement is essential to ensuring city services and infrastructure continue evolving to meet the diverse needs of Brampton residents.
“I encourage residents, caregivers and advocates to take part in the survey and share their experiences so the next accessibility plan reflects the realities people face every day,” Santos said.
Public consultation will also include collaboration with Brampton’s Accessibility Advisory Committee to ensure lived experiences remain central to the planning process.
Patrick Brown said the city is committed to making accessibility a fundamental part of how residents experience municipal services and spaces.
“Brampton is committed to building a city where accessibility is not an afterthought, but a fundamental part of an inclusive community,” Brown said in a statement.
Rod Power, who also serves on the Accessibility Advisory Committee, encouraged residents to participate in the process.
“This is an opportunity for the community to share their voice and shape real, meaningful change,” Power said.
Committee co-chairs Nuno Peixoto and Vanessa Tantalo also emphasized the importance of hearing directly from residents with lived experience.
The online survey will remain open until June 30, 2026 at brampton.ca/MYAP.
Residents can also schedule one-on-one meetings with city staff either virtually or in person to provide additional feedback on accessibility issues and future priorities.