If you’re frustrated by unwanted calls and texts, signing up for Canada’s National Do Not Call List (DNCL) might seem like an obvious solution. However, many Canadians are surprised to learn that political parties, charities, and survey organizations are exempt from the DNCL rules, meaning they can still contact you—whether you like it or not.
In the weeks leading up to elections, many Canadians—especially in Ontario—have reported receiving unsolicited text messages from political parties, including those from Premier Doug Ford’s campaign. Even replying “STOP” doesn’t always put an end to the messages.
The Canadian Radio-television and Telecommunications Commission (CRTC) confirmed that calls and texts from political parties and candidates are not subject to Canada’s Anti-Spam Legislation because they are considered non-commercial communications. Likewise, Elections Ontario allows political campaigns to use robocalls and text messaging as a legitimate way to reach voters.
Even if you’re registered with the DNCL, you may still receive calls from:
✔ Canadian registered charities
✔ Political parties, candidates, and riding associations
✔ Organizations conducting surveys or market research
✔ Newspapers soliciting subscriptions
✔ Businesses you’ve interacted with in the past 18 months
Additionally, if you’ve given verbal, written, or online consent to be contacted—even unknowingly—you may still receive calls.
While it won’t block political calls, registering with the Do Not Call List can help reduce telemarketing calls from businesses. You can add your home, mobile, fax, or VoIP number for free, and telemarketers have 31 days to stop contacting you. Registrations do not expire.
Unfortunately, if you’re hoping for a total end to political robocalls and campaign texts, there’s no legal way to block them—at least for now.