Amazon Prime is warning its members to be cautious of scams that come in the form of unexpected emails, calls, or texts from impersonators. These messages often claim unauthorized charges or membership expiration, urging you to provide personal or payment information.
Amazon emphasizes that it will never request sensitive personal details like your social insurance number, bank account, or credit card information through unsolicited messages. Additionally, the company will never ask for payments outside its official website or request remote access to your device.
To avoid falling victim to these scams, Amazon advises checking your account through the official Amazon website or app. If you encounter any suspicious communication, report it at amazon.ca/reportascam. For more account safety tips, visit the Security and Privacy section on Amazon’s Customer Service page.