As Canada Post workers continue their second national strike in less than a year, Ontario residents are being reminded that late fees and penalties still apply — even if bills never reach the mailbox.
The strike, launched September 25 by the Canadian Union of Postal Workers, has halted regular mail delivery across the country, leaving property tax notices, hydro bills, water bills, and credit card statements sitting in limbo. But municipalities and service providers are warning that the responsibility to pay remains firmly with the customer.
“It is important to note, property owners and residents are still responsible for on-time property tax and water payments, by their due date. Regular penalties will apply for late payments,” the City of St. Catharines said in a recent public notice. Similar advisories have been issued by cities across Ontario.
Utility providers and banks are also stressing that customers must stay proactive. Alectra Utilities reminded clients that payments must still be made to avoid late charges. Scotiabank and RBC both said paper statements will not be mailed until the strike ends but emphasized that account holders must continue to track transactions and make payments on time. RBC also warned of delays in receiving cheques, credit cards, and banking documents by mail.
To get around the disruption, companies are urging customers to switch to online accounts, e-statements, and pre-authorized payments. Payments can also be made by phone or through digital banking platforms.
While the postal strike has slowed the flow of bills, penalties for missed due dates have not been suspended. For Ontarians, that means finding digital alternatives isn’t just convenient — it’s essential to avoid extra costs during the labour disruption.