New Delhi — The Ministry of External Affairs (MEA) has issued a directive barring BLS International Services Ltd. from participating in new tenders issued by Indian Missions, Posts, or MEA‐linked contracts overseas for a period of two years. The company emphasizes that this debarment will not affect existing contracts or day‐to‐day operations.
Reason for the Ban
The MEA’s decision reportedly stems from a series of complaints and legal cases filed by visa and passport applicants regarding service delivery by BLS International.
While the government’s public order mentions “complaints and court cases,” detailed specifics—such as the nature or number of grievances—have not been publicly disclosed.
BLS International, in its response, described the MEA action as a “procedural development” within the visa outsourcing sector and said it is reviewing the order and may consider legal recourse.
Key Highlights & Implications
- Scope of Ban: The restriction applies only to new tenders during the two-year window.
- Existing Contracts: All currently active contracts with Indian Missions, including visa, passport, biometric, and related citizen services, will continue without interruption.
- Impact on Applicants: There should be no service disruption for NRIs, expatriates, or travelers using existing BLS facilities and platforms.
- Impact on BLS: The ban limits BLS’s ability to secure new MEA contracts, but its diversified presence both domestically and internationally may mitigate overall financial damage.
Statement from BLS International
“While we take note of the MEA’s directive, we remain fully committed to delivering uninterrupted service to clients under our existing contracts. We are evaluating the situation carefully and will explore legal and administrative options to protect our rights and address concerns.”
